Last updated: 30 October 2026
When refunds are given
- An approved return or damaged-product claim under our Return Policy, where a replacement is not possible.
- An order cancelled before dispatch.
- An item that is out of stock after you have paid.
- A payment that was deducted but the order was not placed.
How refunds are paid
Prepaid orders are refunded to the original payment method (UPI, card, net banking or wallet). Cash on Delivery orders are refunded by UPI or bank transfer to details you share with us.
Refund timeline
Once approved, we start the refund within 2 business days. The amount usually reaches your account within 5–7 business days, depending on your bank or payment provider.
Shipping charges
Shipping charges are refunded only when the error was ours (a damaged, wrong or expired product). Cash on Delivery handling charges are not refundable.
Partial refunds
If only part of an order is affected, we refund the value of the affected items only.
Contact us
Altamash Mehndi
Bengalpura, Bhiwandi, Maharashtra, India
Email: altamashbuss@gmail.com
Phone / WhatsApp: +91 93237 47123
Monday to Saturday, 10:00 AM to 7:00 PM IST